​Collection Service

Donations

Due to further increasing demand we are now pleased to open up our collection service further from MONDAY TO FRIDAY each week 

Please go to our contact us form at the to of page or, call us (01267) 225995 or call into the showroom to enquire about this service.

To limit contact and time in your property for the safety of both you and our collection team; we are only collecting items from preferably outside the front door of your house/property/building. If the weather is going to be an issue we can collect items inside your front/back door/garage.

If there are heavy items upstairs or in a specific room and you cannot get them downstairs or near the front door we will be happy to bring them down/remove them subject to the appropriate safety protocols. Any smaller, light items will have to be brought to the front door for us; again to limit time in the property for your safety as well as ours.

  • This service will be for Carmarthen and a 10 mile radius only (for example St. Clears, Pontyates, Ferryside, Llanddarog, Nantgaredig, Pontyberem and so on.)We will assess each delivery and location on a case by case basis at our discretion.​

  • If the items donated cannot fit through your door of choice in 1 piece then will be unable to collect, so please measure to ensure it can go through the door easily before booking.​

  • We must strongly insist that we have pictures of your items as well as any fire labels if required BEFORE anything can be arranged, these pictures must be sent to our Facebook messenger or via e-mail.​

  • ** IT IS STILL ULTIMATELY THE FINAL DECISION OF THE DRIVER/COLLECTION TEAM WHETHER OR NOT TO COLLECT THE ITEM(S) IN QUESTION AND THEY RESERVE THE RIGHT TO REFUSE ANY ITEMS THEY DEEM UNSUITABLE. **​

  • If the items to be donated are left outside the property and are damaged by the weather then they WILL not be collected.​

THESE TERMS AND CONDITIONS MUST BE READ, UNDERSTOOD AND AGREED TO BEFORE WE WILL ARRANGE COLLECTION.